ProFulfill
US + China timezone coverage · 12hr response SLA

Fulfillment that actually picks up the phone.

A 3PL that ships like it's your own warehouse. Better unit economics than traditional 3PLs, real humans across two timezones, and a stack that plugs straight into Shopify, Amazon, and 40+ tools.

3 warehousesPomona · Savannah · Edison
99.8%Order accuracy
< 12 hrsSupport response
Live ops · today
SHP
Order #A-4821 · picked
POM-01 → Oakland, CA · 1 day
shipped
SUB
Subscription kit · 240 boxes
EDI-02 · kitting in progress
packing
RCV
Inbound from Shenzhen
SAV-01 · 3 pallets · unloading
receiving
RTN
Returns processed
Today · 38 units back to stock
done
24
Orders shipped today
Across 3 warehouses · avg 4.2 hr cutoff
+18%
Shipping daily for 200+ brands
NORTHBOUND
Saltwater
HEIRLOOM
Oak & Co.
VELO
Meridian
Services

Everything between your supplierand your customer's doorstep.

Receiving to returns, under one roof. We handle the unglamorous parts of ecommerce so you can stop reading warehouse emails at 11pm.

Receiving & storage

Container unloading, QC, and inventory intake within 48 hours of arrival — with photo-documented receipts pushed straight to your dashboard.

  • Pallet, shelf, and bin storage
  • Cycle counts every 30 days
  • Container and LTL inbound

Pick, pack & kit

Same-day dispatch on orders placed before 2pm local. Kitting, bundles, and custom inserts — no setup fee.

  • Scan-verified accuracy
  • Branded packaging & inserts
  • Multi-SKU kits and subscriptions

Shipping

USPS, UPS, FedEx, DHL — real carrier contracts, rate-shopped per order.

  • 2-day ground to 96% of US
  • Rate shopping per package

Returns

Branded return portals, photo-documented inspection, resale-or-destroy decisions in 24hrs.

  • Customer-facing return portal
  • Grade A/B/C categorization

International

DDP to 40+ countries with landed-cost visibility before the label prints.

  • Customs & HTS code support
  • China-to-US freight consolidation

A human account manager — on your side of the world and the other.

Our team works US and China business hours. Slack, email, WhatsApp — pick your channel. First response under 12 hours, in writing, from a named human with your account context.

PDT hours
8am — 6pm
Monday to Friday
CST Shenzhen
9am — 7pm
Monday to Saturday
Integrations

Plug into the stack you already run.

One-click connections to your store, marketplaces, and the tools that make post-purchase feel native.

Real-time inventory syncAutomated order routingMulti-channelEDI for enterpriseWebhooks & REST APICSV batch import
Sh
Shopify
Am
Amazon
Wo
WooCommerce
Bc
BigCommerce
Tt
TikTok Shop
Et
Etsy
Wa
Walmart
eB
eBay
Sq
Squarespace
Kl
Klaviyo
Go
Gorgias
Ne
NetSuite
Coverage

Three warehouses, positioned for 2-day ground.

West coast, southeast, and northeast — so packages leave from the warehouse closest to your customer. No zone 8 surprises.

Pomona, CAPOM-01 · 180k sqftSavannah, GASAV-01 · 140k sqftEdison, NJEDI-02 · 95k sqft
Warehouse
2-day ground coverage
Rate calculator

See what you'd pay — vs the national 3PL average.

Two inputs, one honest estimate. Drag the sliders; everything recalculates live against national 3PL benchmark rates.

profulfill.com / rate-calculator
Your ops
Configure your scenario
Shipping zone

Z4 = national avg · Z2–3 = near-warehouse · Z7–8 = cross-country

Monthly volume100
10020,000
Avg package weight3.0 lb
1 lb150 lb
Box dimensions (in)
Contact us
Your Monthly Savings
$340
Pro Fulfill comes in cheaper than the national 3PL average on 100orders/mo at this weight & zone.
Better Value
Pro Fulfill
$1,010 / mo
Fulfillment · all-in (zone 4) · 3.8 lb dim$9.95
Storage · $0.50/cu ft/mo · per unit$0.15
Q4 peak surcharge$0.00
Per unit$10.10
VS
Industry 3PL
National 3PL benchmark · zone-adjusted
$1,350 / mo
Fulfillment (pick/pack/ship)$13.25
Storage · $0.85/cu ft/mo · per unit$0.25
Q4 peak surchargeincl.
Per unit$13.50

Pro Fulfill rates from 2026 rate card, zone-adjusted. Industry benchmark based on national 3PL market averages. Actual pricing varies by provider, volume, and contract.

Ship like your brand depends on it.

Because it does. Get a line-item quote — with your SKUs, your volumes, your margins — back in your inbox in under 12 hours.