A 3PL run by operators, not account managers.
We built Pro Fulfill because every 3PL we'd ever worked with sold great on the demo and got mediocre once you were stuck with them. So we run ours differently: transparent rates, one accountable team, and clients who stay because the math keeps working.
Four principles.
Not marketing speak — these show up in how we quote, how we invoice, and how we handle the edge cases.
Operational transparency.
You see the same operational dashboard we do — live pick status, shipping rates per order, zone by destination. No black-box markup.
Accountable, not optimized-away.
We own the chain end to end. When something moves sideways, there's one person on the other end of the phone who can actually fix it.
Margin is the metric.
We measure ourselves on what hits your P&L, not what looks good in a pitch deck. Savings numbers tie to invoices you can audit.
Long-game clients.
We aren't optimizing for onboarding velocity. We onboard brands we expect to still ship with us in five years — and build the relationship that way.
Pro Fulfill started at the Pomona warehouse in 2018. I'd spent a decade importing from China and watching 3PLs nickel-and-dime every brand I worked with. Dim-weight padding, inflated zone tables, mystery surcharges — it was always something.
So we built the operation we wished existed: one that quoted like a freight forwarder, moved like a tech company, and cared about your cost-per-order the way you do.
Today we ship from three coasts, clear our clients' customs, bring their containers in, and put their orders on the fastest carrier every time. If that sounds like what you need, let's talk.
Three nodes. One accountable team.
Our warehouses aren't franchises — every one is staffed by Pro Fulfill operators working off the same SOPs and the same dashboard.
HQ and drayage hub for the West Coast.
- Swift container movement from LA/Long Beach to our facility
- 1–2 day ground to 90% of West Coast
- Same-day pick-pack cutoffs up to 3pm PT
East-coast container gateway and Southeast density.
- Direct intake from Port of Savannah
- 1–2 day ground to the Southeast + Eastern Seaboard
- Vendor-compliant retail routing (big-box and boutique)
1-day ground coverage for 25%+ of the US population.
- Dense 1-day ground coverage: NYC, Philly, Boston, DC
- Rapid zone skipping into the Mid-Atlantic
- Diversified carrier access (UPS, FedEx, USPS, regional)
See what you'd save.
Plug in your order volume. See the savings in 30 seconds. No gate, no scheduling a call — the numbers speak for themselves.